Helping others is the most beautiful hobby in the world. This is what I consider to be a Service Designer.


Hi there,
I'm Daniele Catalanotto

A swiss service designer

Certain people consider my job as being a Service Designer, while others see it as being a Creative Strategist. But more than the titles, what's important to me is the field of interest that defines my work, which is the intersection of:

  1. service innovation or service design; 
  2. social design or social interaction;
  3. technology or tools;
  4. and swiss design or strategic design. 

I believe that helping others is the core of what I do. That's why you'll find me sharing my knowledge through articles, lectures and workshops or sharing tools to empower the creative community.

Today I have the chance to lead the creative and service design direction in the Bern office of the Enigma Agency.


How can I help you?

Do you need creative insights for your project? 
Let's start a conversation and even meet if it suits us.